Privacy policy
1. Introduction
At Haskell Golf, we are committed to safeguarding your privacy and providing exceptional customer service in line with local statutory requirements. Protecting your personal information is integral to our operations. This Privacy Policy outlines how we collect, use, and disclose your information when you use our Services, as defined in our Terms and Conditions (Terms). By using our Services, you agree to this Policy and the Terms.
2. Personal Information
We may collect Personal Information, as defined under the Privacy Act 1988 (Cth) or similar legislation, including Sensitive Information, when you use our Services.
3. Uses and Sharing
We use the Personal Information you provide for purposes consistent with why it was given or for related purposes as outlined in this Policy. Generally, we do not use your information for marketing without your consent. When obtaining consent is impractical, we provide opt-out options. We don’t share your Personal Information with third parties unless you provide explicit consent or where required or permitted by law. In some cases, contractors may temporarily access your information to perform specific functions.
4. How We Collect Personal Information
We collect Personal Information through:
- Direct input from you, such as form submissions on our website.
- Information from third parties, like credit agencies or public sources.
- Automatic data collection via cookies and tracking technologies.
5. Personal Information Provided by You
Information provided may include contact details, payment information, and transaction history with us.
6. Personal Information Provided by Third Parties
We may gather information from third parties, such as credit reporting agencies or public databases, for identity verification or detail confirmation.
7. Automatically Collected Information
We automatically collect data about the device used to access our Services, including IP address, browser type, device details, and location data. Cookies are used to track interactions on our website and collect analytics data.
8. Information Collected by Law
Certain information, like records of marketing consent or purchase history, may be collected and retained as legally required, e.g., for financial reporting.
9. Security of Information
We take reasonable steps to protect your Personal Information. Customer data is stored securely within Australia, and transactions occur in secure environments. Credit card data is not stored locally, and weekly backups are maintained.
10. How We Use Your Personal Information
We use your information to:
- Provide and maintain our Services.
- Process payments and manage orders.
- Verify identity and assess creditworthiness.
- Communicate updates, alerts, and support information.
- Enhance and develop our Services.
- Protect against fraud, abuse, or illegal activities.
11. Disclosure of Your Personal Information
Your information may be disclosed to:
- Haskell Golf personnel.
- Third parties, if required by law or to protect our rights.
- Service providers or business partners assisting in delivering our Services.
12. Overseas Disclosure
Some third parties we share information with may be located overseas. While we strive for compliance with Australian Privacy Principles, we cannot guarantee adherence.
13. Third-Party Websites
Our Services may link to third-party websites with their own privacy policies. We recommend reviewing these policies, as we are not responsible for their practices.
14. Amendments to the Policy
We reserve the right to modify this Policy. We aim to notify you of changes, but it is your responsibility to review this page for updates.
15. Accuracy of Information
We strive to keep your Personal Information accurate and updated. Please inform us of any changes or corrections.
16. Your Rights
You have the right to access, correct, and withdraw consent for marketing communications regarding your Personal Information.
17. Access to Personal Information
For access to your Personal Information, please contact us in writing. Requests may be subject to legal exceptions.
18. Reading Down
If any part of this Policy is invalid or unenforceable, it will be adjusted or removed, with remaining provisions continuing in effect.
19. Jurisdiction
This Policy is governed by the laws of Victoria, Australia. Disputes will be subject to Victoria’s jurisdiction unless local jurisdiction requirements apply.
20. How to Contact Us
For questions, complaints, or requests regarding this Policy, contact us at:
Haskell Golf